NCR Voyix Aloha review

Aloha is NCR Voyix's restaurant POS, aimed at chains rather than single cafes. Its strengths show up in complex operations: the company documents forced and nested modifiers, multi-tiered check splitting, multiple revenue centers and the pizza and wings menus that trip up simpler systems. Menu management is central, so one team can publish dine-in, takeout, online, kiosk, digital signage and third-party delivery menus, with pricing and availability set by channel, location or time of day. The mobile POS manages tables, tabs and check transfers between staff, shows suggested tips on the device and supports EMV, tap-to-pay, Apple Pay and Google Wallet with point-to-point encryption. NCR Voyix also stresses built-in redundancy to reduce lost transactions during network drops, and lets operators adopt data sharing or marketplace integrations in stages. The cost of that depth is complexity and opacity: there is no public price, and rollouts usually involve NCR Voyix deployment services.

Who it is for

Restaurant chains and franchise groups with complex menus, many locations and IT staff.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Forced and nested modifiers, multi-tiered check splitting and multiple revenue centers
• Mobile POS with table, tab and check management
• Integrated EMV, tap-to-pay and digital wallets with point-to-point encryption
• Central menu management for POS, online, kiosk, signage and delivery
• Built-in redundancy during network disruptions

Strengths and weaknesses

• Strength: Handles complex menus with huge item counts and nested modifiers
• Strength: Channel-specific pricing by location or time of day
• Strength: Designed to keep in-store operations running through connectivity issues
• Weakness: No published pricing; every deal goes through sales
• Weakness: Built for chains, so small venues may find it heavy
• Weakness: Setup and deployment usually need NCR Voyix services

Key facts

• Menu management: Dine-in, takeout, online, kiosk, mobile and third-party delivery from one interface
• Payments: EMV, magstripe, NFC, Apple Pay, Google Wallet with P2PE
• Tipping: Inline suggested tip amounts on device
• Check handling: Multi-tiered splitting, transfers between staff
• Segments: Quick service, fast casual, casual dining, fine dining

Where it ranks

NCR Voyix Aloha is No. 9 in our Best POS Systems for Restaurants verdict.