Dentrix review

Dentrix has been a standard in dental offices for more than 30 years, and Henry Schein One says over 35,000 practices use it. That reach is its main advantage: new hires often know it already, and the Dentrix API Exchange connects a large community of third-party vendors. The platform covers scheduling, charting, insurance eligibility and eClaims, patient billing and payments, online booking, automated reminders and reputation management, plus real-time dashboards and multi-location reports. Dentrix Imaging is built in for practices enrolled in Connected Care Essentials, which also brings automatic updates, priority support and in-product chat, and AI detection now flags findings on radiographs. Dentrix runs on the practice's own server, which gives control but means hardware, backups and security are the office's job unless it buys Henry Schein One's managed IT. No package prices are published, so expect a quote that bundles software, support and services.

Who it is for

Established practices that want on-premise control and the largest network of trained staff and integrations.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Built-in Dentrix Imaging with AI detection and automatic x-ray accuracy checks
• Insurance eligibility, eClaims, patient billing and payments
• Online scheduling, automated reminders and reputation management
• Real-time dashboards and multi-location reporting
• Dentrix API Exchange for third-party integrations, plus managed IT services

Strengths and weaknesses

• Strength: Used by 35,000+ practices, per Dentrix, so trained staff are easy to find
• Strength: On-premise control over data and hardware
• Strength: Large integration partner community
• Weakness: No published prices for packages or suites
• Weakness: Server and IT costs sit with the practice unless you buy managed IT
• Weakness: Imaging and updates depend on the Connected Care Essentials program

Key facts

• Deployment: On-premise
• Practices: 35,000+, per Dentrix
• Vendor: Henry Schein One

Where it ranks

Dentrix is No. 10 in our Best Dental Practice Management Software verdict.